All other starfields (including Starry Night Pro!) are combinations of drawn points representing stars and small photos of certain areas of the sky such as nebulae. No other desktop planetarium has anything even close to this amazing, beautiful chunk of data. This is a totally unique photographic image that covers literally the entire celestial sphere. Q: What are the main differences between Starry Night Pro and Starry Night Pro Plus?Ī: There are two main differences between Pro and Pro Plus:ġ) Pro Plus also has All Sky Mosaic. If you were not prompted to update and would like to manually install the latest free update, go here: Of course all of our download products are always the most current version. Once you receive the software, you will be prompted to update to the most current version, 6.4.3. Q: What version is currently being shipped on disc?Ī: Currently, version 6.3.9 is being shipped. You'll be eligible for an upgrade discount as long as you still have your registration number. Q: I have an older version of Starry Night and it will not work on my new computer.Ī: Unfortunately, as operating systems progress, old software is often no longer compatible, and requires an upgrade. Of course we have complete records of your purchases for tech support, upgrade discounts and other needs. We hope this makes things easier for you - one less account login to remember. In fact you no longer need an account at all. In doing so, we were unable to transfer our online accounts. Q: I try to log into my account and your site says that it does not recognize my email address.Ī: In September 2011, we changed our online store. All purchased programs will always be available for re-downloading at anytime in the future. Don't worry: we keep a record of all of our customers. We understand that some of our customers may be hesitant to buy a download-only software because of issues like hard-drive crashes or changing computers. If you do not live in the U.S., downloads will avoid issues with customs or import duties. The download version is somewhat less expensive and you will also avoid shipping/handling charges. When you purchase the disc, you will receive the disc in the mail and you can then install it on your computer. When you purchase the download, you will receive an email with a link to download. Q: What is the difference between the disc and the download versions Starry Night ?Ī: The only difference between the disc and the download version of our software is the process of receiving the software. Unfortunately, we cannot give out registration numbers for these. There are sites out there that try and give you a 'free trial' of our software but do not provide a registration number. A: We are sorry, but the product you downloaded is so old, it is no longer supported. So what is the solution to keeping the label options I want working when I start the program without this extra step I have to do now.Q: I downloaded a free trial version of Starry Night Backyard and I need a registration number. If it's the way the program works then the programmer ought to have his head slammed in a door a couple time before he writes a fix for this. Now I consider this a glitch of some kind which must have a fix. I have saved the settings when I close but the labels still have to toggled on each time. Now I can go into the Options tab and toggle the labels on and then I can access them from the top toolbar but I have to do this every time I sign on the program. I have checked QT and it is the recommended version. Now I have Pro plus 6 and I have the same problem. This problem was caused by a newer version of QuickTime being on my computer. The only annoying problem I had with 4.5.2 was with the data base labels like the NGC's and Messiers not showing. ![]() ![]() I bought Starry Night Pro Plus 6 online last week. The only thing that would eliminate my problem would be to have the mouse fly-over / HUD thing would be to have that information presented in a pop-up box whose background is white or some other color that totally blocks-out anything from the background enough so that the text from the HUD / mouse flyover could be read without the problem of being blotted-out due to similar colors that are unavoidably-similar between text and background color. Though I did get the color of the text used in the HUD, which makes things much easier to read, I am still having problem with the text and some aspect of the colors used in the program being close enough to the same ones that there seems to be no easy solution to what I am experiencing. After I did that I was able to solve the problem I said I was experiencing. While the info given to me did not really apply to the problem I have been experiencing, it did give me the idea to delve into the, "preferences" for the program thoroughly.
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